We look forward to welcoming you to Visage Medical and helping you feel fantastic! Just a small reminder- All new patients are asked to book a "new patient consultation" for their first time at the clinic. This is a one-off appointment where important details are discussed, and your personalised assessment is carried out following what is know as a "medical model". Sufficient time must always be allowed for a full consultation, it forms a vital part of your care, hence the time allocation for this. It is very important to Dr Hosier that all patients are cared for to the high standards that you would expect from a well regarded medical professional. As such there is never any pressure to have any treatments on the day. Anti-wrinkle injections may be carried out at this appoint, if time allows. Please note this is not guaranteed, as some consultations take longer than others. Please email the clinic for any further info re this or for any specific requests using our contact form. For initial consultations- the booking fee is for the consultation time itself. This is a one-off fee. For treatment appointments, the booking fee goes towards generating a prescription to order the correct toxin or dermal filler ahead of your appointment. As such, this is non refundable. Please feel free to click on the below link to read our full T&Cs. Thank you for taking the time to understand. Very much looking forward to caring for you at the clinic and helping you enjoy your journey. Kindest regards Dr Sarah Hosier. Dental surgeon, aesthetics trainer, clinic owner.